Civil Litigation,
Health Care & Hospital Law
Nov. 2, 2022
Trial over blind access to Quest labs’ sign-in kiosks begins
“This case is about how legally blind patients communicate with Quest to receive services at its patient service centers,” Nye Sterling Hale & Miller LLP partner Jordan T. Porter told U.S. District Judge Dolly M. Gee on the first day of a bench trial against Quest Diagnostics in Los Angeles.
Quest Diagnostics overlooked the civil liberties of visually impaired patients and engaged in discriminatory practices when designing its self-check-in kiosks, declared an attorney for the plaintiffs during his opening statement Tuesday in a class action against the clinical laboratory.
Attorneys for Quest Diagnostics, however, argued that the plaintiffs do not have nearly enough evidence to back up their claims on a nationwide basis.
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