Law Practice
Aug. 29, 2012
Listening practice
Better listening is the key to being heard.
Humans have an amazing capacity to overvalue their competencies. An astounding percentage of automobile drivers maintain that their driving is above average. A similarly unsupportable proportion of college students consider their intelligence above that of their classmates. And so it is with listeners.
While most people with whom I have spoken maintain that they are not being heard, almost all of them consider themselves to be great listeners. In my July 31 column "On Being Heard...
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